We require payment in full when an order is placed. Under no circumstances will we be held responsible for any bank, credit card or overdrawn fees that may be incurred for any transaction. From time to time specifications of print jobs may change. It is up to the customer to check for current specifications when ordering or re-ordering print jobs.
DR Print Pty Ltd will not be liable for printing errors if customers do not check current specifications. We accept CD’s, USB , email or any other method of supplying artwork.
Approval of an order
All orders will receive a soft (PDF) or hard copy proof for approval prior to scheduling printing. In regard to supplied or designed artwork, it is the customers responsibility to check that all aspects of the artwork are correct, including spelling and grammar. Printing cannot commence until a proof has been approved for printing. Prior to approval an Order cannot be cancelled without incurring a cancellation fee. Once an order is approved, no changes can be made to the order and it is not possible to cancel the order.
All communication regarding orders placed will only be done via email. We also offer telephone communication in regard to orders placed.
Cancellation of an order
Once an order has been placed it cannot be cancelled under any way circumstances without incurring a cancellation fee. Cancellation or alteration order fee is 10% of the value of the print job. Minimum fee will be $50 + GST plus any costs on graphic design/plates/proofs if applicable.